Returns

You have 14 days from the day you receive your order to return a piece, without giving a reason.

How to return

• Email us at geral@inspatelier.com with your order number.
• Send the piece unused, with its tags and in its original packaging.
• Return shipping is paid by the customer.

Refunds are made to the original payment method within 14 days of the request.

Earrings: for hygiene reasons, we only accept returns if the seal is intact.

Exchanges: we don't do exchanges. If you'd prefer another piece, return the first one and place a new order.

Did your piece arrive damaged? Send us a photo by email and we'll sort it out at no cost to you.